#Factory reset your Keycard using Keycard Shell

A factory reset deletes all the existing data on your Keycard. Consider performing a factory reset when your Keycard holds accounts you no longer use, or if it is blocked.

#What to expect

• After a factory reset, your Keycard is empty like a new one.
• A factory reset is irreversible. Once completed, all information on the Keycard is permanently removed.
• After a factory reset, you need to set up your Keycard again to continue using it.

#When to factory reset your Keycard

• You want to use the Keycard for other accounts - One Keycard can only store accounts using the same recovery phrase. If you want to use the Keycard with accounts associated with a different recovery phrase, you need to perform a factory reset.
• Your Keycard is blocked - Your Keycard becomes blocked after entering the wrong PIN three times. You can unblock it or factory reset it.

#Factory reset your Keycard using Keycard Shell

Before you start, make sure you have the recovery phrase of the accounts on your Keycard.

1. 1
   Insert the Keycard into your Keycard Shell with the chip facing up and push it in all the way. Your Keycard Shell powers on automatically.
2. 2
   Proceed depending on your situation:

   • If your Keycard is blocked, select Factory reset.
   • If your Keycard is not blocked, select Settings > Keycard > Factory reset.
3. 3
   Press and hold OK.
4. 4
   Press OK again to confirm.